Awesome
“The crew was indeed awesome.”
-Terrence O.
Great Job
“The job was done quickly and efficiently. Especially nice was the visit before we were scheduled to fix the flashing so the rain couldn't get through again. The tech was out-going and explained what had to be done and assured us that the roof was perfect now. Great job.”
-Keith N.
Good Organization
“After this past winters' harsh weather, a few of my neighbours and I got to talking about maintenance on our aging treated pine shake roofs. But like all big home maintenance projects, there were a lot of questions. Who could we trust to do the job and do it right? What would be a fair price? When could it be completed? Well after much deliberation, we contacted Shake Experts. Inspections were completed and detailed written quotes were sent the following day. In my case, a problem that had haunted me since our house was built and that had supposedly been fixed 16 years ago, was identified by the gentleman (Romar) who conducted the inspection. An action plan to deal with this was presented and it actually made sense! With the neighbours in agreement, contracts were signed and a tentative start date was provided. Low and behold, two crews arrived to start on the 4 roofs a couple of days ahead of schedule. Waste bins were positioned so we were not inconvenienced and the crews headed by Sandro and Romar, were on the roofs working within 30 minutes of arrival. Materials were delivered and placed to maximize productivity and minimize inconvenience. Both Sandro and Romar and their crews worked long hard days in hot, hot weather with minimal breaks and completed all 4 roofs in just 4 days. Cleaning up late each evening and rotating the waste bins in and out as needed. No mess, no fuss. Sandro and Romar were both true professionals, keeping us all informed throughout the process. Upon completion I was shown pictures of the repairs specific to my roof and advised that there would be before/after photographs accompanying my invoice from head office. The invoice arrived the next day with the pictures and the price I had been quoted was the price on the invoice. I was so impressed with Shake Experts that I made a point of going to their office to pay my invoice and meet with the owner, Chris, and to let him know how pleased we were with the project, the employees and the company itself. From the office staff to the inspector, the installers to the delivery drivers, everyone involved with Shake Experts has my respect - A real first class organization! My warranty papers along with a copy of the invoice marked paid arrived soon after my visit with a simple personal message telling me to call if I ran into any problems. I know I will continue to call on Chris and the Shake Experts to maintain my roof for years to come.”
-Wade N.
Worked With My Schedule
"A roof vent for an upstairs bathroom in my home was replaced by Shake Experts. The replacement required access to the attic. Due to a family member's medical condition, the times when someone would be at home was limited but Shake Experts worked closely with myself to make the repair happen during a date and time that worked for both parties. The vent replacement went smoothly and any questions that I had were completely answered by the Shake Experts technician. A strong wind after the installation revealed a noisy backdraft damper in the new vent. On the next work day (Monday), I called Shake Experts about the noise and within hours the same technician came to my home and fixed the damper noise. The timing of this follow-up visit worked out well because it fit in with my limited available time during the rest of the week.
This vent replacement was the third job that Shake Experts completed on my roof in the past 10 years. Each time, the work was properly completed in a timely manner and their staff completely addressed all of my questions or concerns. Thank you!"
-Art U.
Hawkstone Close NW
An Employee Who Went “Above & Beyond”
“Just a quick note to let you know how pleased we were with one of your employees. While examining our neighbour's roof for a quotation, your employee noticed that our roof had a missing corner shake, and asked permission to go onto our roof to repair it. Your company had worked on our roof last fall, and we have a 3-year maintenance package with you. Nevertheless, we were delighted with his initiative and thought you should know that you have an employee who went “above and beyond”.”
-Jim and Joyce M.
Douglasdale SE
Stood by Your Word
“I would like to thank you guys for making the whole repair so easy for me!! After 3 weeks of people beating me around the bush about “showing up”, it was very welcome. You were the only company that stood by your word and I thank you for that. I will definitely recommend Shake Experts. Thanks again.”
-Lisa H.
Scenic Acres NW
Amazing & Professional Job
“Thank you! Compliments to the crew! They did an amazing and professional job. Great customer service!”
-Kerry G.
Scenic Acres NW
I Would Recommend Them in a Heartbeat
“Thanks again for getting us in earlier!!! The guys were great and I would recommend them in a heartbeat!”
-Myrnalynn E.
Springbank
A Pleasure to Deal With
"I just wanted to let you know how happy I am with your customer service. The gentleman who is in charge of the crew that worked on my house is a pleasure to deal with. He made sure that I was very happy with the job. It is great to deal with someone who cares about customer service and satisfaction. Thank you.”
-Wendy B.
Edgebrook NW
The Cleanup Was Excellent
“The crew did a superior job. They worked extremely hard and were careful of the yard surroundings, flower beds and the cleanup was excellent!”
-Lee H.
Elbow Drive SW
I Am Very Impressed
“What a relief to have our roof fixed! Thank you so much. Your crew worked very hard and to my untrained eye, it looks good and I am very impressed. We are not afraid of the rain now and in fact, BRING IT ON!!!”
-Shelley M.
Springbank
First Class Crew
“What a relief to have our roof fixed! Thank “Shake Experts has a first class crew! They are very professional and the work looks great!”
-Don B.
Pump Hill SW
Hard Working, Friendly, Helpful & Courteous
“Thanks for getting back so quick with the invoice. We sincerely appreciate the fair and reasonable way you have addressed our concerns, and the discount you applied for the problems with the roof repairs.
I also compliment you on your installers. Sandro, Romar and David were all very hard working, friendly, helpful and courteous. I enjoyed working with them.”
-Geri and Brett O.
Parkland Blvd. SE
I Wish to Express My Gratitude
“I wish to express my gratitude to you and your work crew for the wonderful job they did on the roof of my home and garden shed. The workmanship as far as I can judge is excellent, with attention to details. The site cleanup was perfect and the estimates were accurate. I also wish to thank Calisha for her part in cheerfully dealing with one small concern as well as sending estimates, invoices and receipts promptly. Please pass on my sincere appreciation to your staff.”
-Virginia M.
Rocky Ridge NW
Effective Response
“Thank you for your response and repair of a few shakes Sept 11. Your promptness to our request and the effective response by your technician is much appreciated. Excellent service.”
-Reid W
Rocky View County
Great Job
“Awesome people to work with. Great job.”
-Bryan S
High River
Debra Koroluk 14 days ago
Quick and efficient and great quality service!
Response from business owner
Debra, we are so glad that we were able to get out as quickly as we did to get your chimney b-vent fixed. These winds have been fun! We look forward to working with you on your roof again in the future.
via
Steve Barry 2 months ago
Great work done very professionally.
Response from business owner
Steve, we are glad you are pleased with the work we completed on your home. Thank you for your patience and the great communication with our office in regard to the snow on your roof. It sure makes our job scheduling easier when we have homeowners like yourself in our corner. Have a Happy Holidays!
via
Brent Robinson 2 months ago
The team sent to complete the maintenance on our home did a phenomenal job. The fact that they managed to complete the work on a warm December day made it all the better.
Response from business owner
Brent, thanks for the great review. We appreciate all your efforts in communicating with us about the snow cover on your roof. It is extremely helpful for us when scheduling jobs during a time of year that is so unpredictable. Mother nature was sure on our side with the balmy December temps!
via
Larry Griffiths 2 months ago
I was extremely pleased with the work both gentlemen did this week. Sandro & Taylor were very professional and courteous. The work was 'top drawer' and site was totally clean when they finished. I also enjoyed my conversations with …
Response from business owner
Larry, thank you for the great review and kind words about our employees. We work very hard to maintain our professionalism all the while providing great service to our homeowners. We are pleased we were able to meet your expectations and look forward to working with you in the future maintaining your roof.
via
Jack Douglas 3 months ago
We have been using them for over 10 years to maintain our roof.
Response from business owner
Jack, we work hard to maintain relationships with our customers and keep their roof's in tip-top shape. Thank you for allowing us to work with you over the years and we look forward to many more years to come.
via
A Google User 3 months ago
Excellent customer service. Excellent communication. Excellent installer. I am a customer for life.
Response from business owner
Tracie, it was such a pleasure dealing with you from start to finish as well. We are so happy to be able to work with homeowners like yourself and look forward to working with you for the rest of the "life" of your roof! 😊
via
Tracie Meier 3 months ago
Excellent customer service. Excellent communication. Excellent installer. I am a customer for life.
Response from business owner
Tracie, it was such a pleasure dealing with you from start to finish as well. We are so happy to be able to work with homeowners like yourself and look forward to working with you for the rest of the "life" of your roof! 😊
via
Bill Bedford 4 months ago
Cedar Shake Repairs were executed very well. From administration through to the onsite crew, I recommend Shake Experts.
Response from business owner
Bill, thanks for the recommendation. We enjoyed working with you too and look forward to a continued relationship with you.
via
David Mann 4 months ago
Friendly professional service, a thoughtful estimate based on only what my roof needed – and thorough clean up afterwards
Response from business owner
David, thank you for taking the time to let us know how we did. All feedback from customers help us to grow and improve.
via
A Google User 4 months ago
The workers were extremely polite and respectful. They worked diligently and cleaned up well afterwards. The finished repaired roof also looks great. Good to have peace of mind for 5 years!
Response from business owner
Henriette, we love being able to give our customers the peace of mind their roof is in good condition. We look forward to working with you again in another 5 years and thank you very much for the great review.
via
Gary Vanderkruk 5 months ago
Showed up when they said they would.
Workers checked in before starting the work and seemed very pleasant.
Work appears well done.
We are happy with the results.
Response from business owner
Gary, we appreciate you taking the time to leave a review. It was a pleasure working with you to get the work on your roof completed. We look forward to working with you again in the future.
via
A Google User 5 months ago
The guys at Shake Pro were great! Their quote was very reasonable and they were able to get us on the schedule in a timely fashion. We both work from home and my husband has a lot of meetings (exec). The installers were great about us …
Response from business owner
Angela, we appreciate the great review, we are not sure if it is meant for us here at Shake Experts but if so, thank you for taking the time to tell others about your experience with us and we look forward to working with you again on further maintenance.
via
Angela L 5 months ago
The guys at Shake Pro were great! Their quote was very reasonable and they were able to get us on the schedule in a timely fashion. We both work from home and my husband has a lot of meetings (exec). The installers were great about us …
Response from business owner
Angela, we appreciate the great review, we are not sure if it is meant for us here at Shake Experts but if so, thank you for taking the time to tell others about your experience with us and we look forward to working with you again on further maintenance.
via
Steve Smith 5 months ago
Shake experts were very quick to respond to our request for a quote. Once we selected them, they kept us updated on timing and once started they completed the work efficiently. Would definitely use them again.
Response from business owner
Steve, thanks for the great review, we look forward to working with you again on your next round of maintenance.
via
A Google User 5 months ago
Very responsive and efficient. Great price for shake replacement so I didn't have to replace my entire roof. Very professional. Highly recommended. Christy was wonderful and kept me informed on where I was in the job queue and always …
Response from business owner
Michelle, thank you for taking the time to give us such a lovely review. We appreciate being able to help homeowners like yourself keep their shake roofs looking great and extending their lifespan at reasonable costs. We look forward to working with you again.
via
Michelle Gilders 5 months ago
Very responsive and efficient. Great price for shake replacement so I didn't have to replace my entire roof. Very professional. Highly recommended. Christy was wonderful and kept me informed on where I was in the job queue and always …
Response from business owner
Michelle, thank you for taking the time to give us such a lovely review. We appreciate being able to help homeowners like yourself keep their shake roofs looking great and extending their lifespan at reasonable costs. We look forward to working with you again.
via
Brad Fair 6 months ago
Shake Experts did an excellent job repairing my cedar shakes which saved me money not having to replace the entire roof. They worked extra late to get the roof repair done quicker. Christy works in the office and provided a positive …
Response from business owner
Brad, thank you for taking the time to let others know about your experience with Shake Experts. We are always happy to take the time to answer questions from homeowners to help them make informed decisions about their roof maintenance needs. We look forward to working with you again in another 5 years.
via
A Google User 6 months ago
Have been using Shake Experts since 2010 – they are honest in their inspections – don't try to oversell – tell you exactly what you need. Office staff is professional and keep you up to date on the schedule of when they will show up to do …
Response from business owner
Jim, you were such a pleasure to work with. Thank you for taking the time to tell others about our service. It is repeat customers like yourself and spreading the word that helps make our company the success it is.
via
A Google User 6 months ago
I booked a quote in the spring and was told that it may take awhile a because of increased workload. After quote was received Kristy was very helpful in setting up appointment. She worked with me to find the right time frame for the work to…
Response from business owner
Brenda, thank you for taking the time to let us and others know how we did. We do our best to make sure our customers are well taken care of. We look forward to working with your neighbors as well.
via
Michael Hofer 7 months ago
I Highly recommend Shake Experts.This is the 2nd time in 10 years Shake Experts has been out to do the maintenance work on my Shake roof to keep it in good shape so I don't need a new roof. I would recommend them, they are honest, and fair…
Response from business owner
Thank you Michael, we appreciate the review and there is no better compliment than a repeat customer. See you in 5 years!
via
A Google User 7 months ago
I Highly recommend Shake Experts.This is the 2nd time in 10 years Shake Experts has been out to do the maintenance work on my Shake roof to keep it in good shape so I don't need a new roof. I would recommend them, they are honest, and fair…
Response from business owner
Mike, we appreciate you taking the time to let others know about our service. We love working with repeat customers like yourself and thanks for sending your neighbors our way as well. Word of mouth referrals are the best thanks we can get. Have a great summer!
via
James Miller 7 months ago
We wanted to keep our shake roof rather than have it replaced. It had lasted longer than our neighbours because our builder used treated shingles. Shake Experts recently replaced the existing shingles needing replacement. The whole process …
Response from business owner
We are so glad you're happy James, thank you for the great comments!
via
A Google User 8 months ago
This is a really good idea to help maintain a cedar shake roof. Ensures the maintenance of a quality roof and helps avoid the huge expense of putting a whole new roof surface on your house. The company came as soon as they could and the …
Response from business owner
Thank you for letting us and others know how we did. Your review is exactly what our aim is, to help homeowners get the longest lifespan from their wood roof. We love being able to offer our customers the option to maintain their existing roofs . We look forward to working with you again when it is time for the next round of maintenance work.
via
A Google User 9 months ago
I have used Shake Experts twice to perform maintenance on our home with Jumbo Cedar Shakes. They always send an estimate, they always arrive as promised, and the work is first rate! Always! Thanks again guys for keeping our roof in good …read more
Response from business owner
It is our pleasure to work with customers like yourself to make sure you get the longest lifespan from your shake roof. Thanks for taking the time to express your thanks and let other know about our service.
via
G. Browne 9 months ago
I have used Shake Experts twice to perform maintenance on our home with Jumbo Cedar Shakes. They always send an estimate, they always arrive as promised, and the work is first rate! Always! Thanks again guys for keeping our roof in good …
Response from business owner
It is our pleasure to work with customers like yourself to make sure you get the longest lifespan from your shake roof. Thanks for taking the time to express your thanks and let other know about our service.
via
A Google User 9 months ago
They arrived on time, had a number of employees working on the site. They completed their work, with quality, quickly, cleanly, and professionally.
Response from business owner
Thank you for taking the time to let us and others know about our service. We look forward to helping you maintain your roof for many years to come.
via
Drena Pearse 9 months ago
They arrived on time, had a number of employees working on the site. They completed their work, with quality, quickly, cleanly, and professionally.
Response from business owner
Thank you for taking the time to let us and others know about our service. We look forward to helping you maintain your roof for many years to come.
via
A Google User 10 months ago
Recently had shake experts repair our roof. Received regular updates from Christy as we had to wait for work to be done in spring. Once booked, crew arrived on time, worked quickly, were professional, and left their workspace tidy. Cost …
Response from business owner
Tanya, customers like yourself make the work we do so enjoyable. Thank you for taking the time to let us and others know you were happy with our service. We look forward to working with you again in another 5 years.
via
A Google User a year ago
They were fast and very professional! Will call again should I need roof repairs.
Response from business owner
Michael, it is great to have customers like yourself to work with. When the weather allows us to complete a job on VERY short notice this time of year we appreciate homeowners that are as friendly and easy to coordinate with as you. Thank you for your review and we look forward to working with you in the future.
via
Michael Marchuk a year ago
They were fast and very professional! Will call again should I need roof repairs.
Response from business owner
Michael, it is great to have customers like yourself to work with. When the weather allows us to complete a job on VERY short notice this time of year we appreciate homeowners that are as friendly and easy to coordinate with as you. Thank you for your review and we look forward to working with you in the future.
via
A Google User a year ago
I had a wonderful experience with Shake Experts. I wasn't sure what I should do with my 38 year old Cedar shake roof. Roman, who is a roof technician suggested to me to just maintain my roof. I was struggling with the decision as the roof …
Response from business owner
Yang, we are so glad we were able to help you to make an informed decision and complete the maintenance of your roof. You were a joy to speak to and work with. Thank you for writing this great review and the kind words for our staff. We will be sure to pass along the compliments to everyone.
via
yang wang a year ago
I had a wonderful experience with Shake Experts. I wasn't sure what I should do with my 38 year old Cedar shake roof. Roman, who is a roof technician suggested to me to just maintain my roof. I was struggling with the decision as the roof …
Response from business owner
Yang, we are so glad we were able to help you to make an informed decision and complete the maintenance of your roof. You were a joy to speak to and work with. Thank you for writing this great review and the kind words for our staff. We will be sure to pass along the compliments to everyone.
via
Cindy Hume a year ago
I've had three repairs to my roof since 2008, to maintain the pine shakes (from when my new home was constructed in 1996). The same person has managed my shake replacements on my roof – I love that continuity !! it's his roof as much as it …
Response from business owner
Cindy, it is always a pleasure to work for repeat customer like yourself. Romar, the crew supervisor, has been with us for many years and takes a lot of pride in his work. We look forward to working on your roof again in another 5 years! 😀
via
A Google User a year ago
Good company to deal with. Had them redo our cedar shingles in Scenic Acres and come back to do an inspection.
Response from business owner
Tom, we appreciate you taking the time to let us and others know you were happy with our service and look forward to working with you for the continued maintenance of your roof.
via
Tom McLaughlin a year ago
Good company to deal with. Had them redo our cedar shingles in Scenic Acres and come back to do an inspection.
Response from business owner
Tom, we appreciate you taking the time to let us and others know you were happy with our service and look forward to working with you for the continued maintenance of your roof.
via
A Google User 2 years ago
This is I believe the 3rd time we've used Shake Experts. They're professional, honest and do a great job. Everytime. They could, as others have tried to do suggest I need to replace the entire roof however they are forthright enough to say …
Response from business owner
Martin, we thank you for allowing us to work with you over the years to maintain your roof. Our honesty and integrity is one of the things we pride ourselves on. We look forward to continuing our relationship with you in the future.
via
Martin Wilkins 2 years ago
This is I believe the 3rd time we've used Shake Experts. They're professional, honest and do a great job. Everytime. They could, as others have tried to do suggest I need to replace the entire roof however they are forthright enough to say …
Response from business owner
Martin, we thank you for allowing us to work with you over the years to maintain your roof. Our honesty and integrity is one of the things we pride ourselves on. We look forward to continuing our relationship with you in the future.
via
A Google User 2 years ago
I am thoroughly impressed by Shake Experts workmanship, honesty, reasonable prices, determination and attention to detail. Since 2015, another shake company has been unsuccessful in their attempts to locate and fix a mysterious leak in my …
Response from business owner
Judy, it is customers like yourself that make us the strive every day to provide the service that our customers have come to expect. We look forward to working with you to keep your roof in tip top shape for years to come. Thank you for taking the time to let us know and we will be sure to pass along your appreciation to Sandro and Christy.
via
Judy Varga 2 years ago
I am thoroughly impressed by Shake Experts workmanship, honesty, reasonable prices, determination and attention to detail. Since 2015, another shake company has been unsuccessful in their attempts to locate and fix a mysterious leak in my …
Response from business owner
Judy, it is customers like yourself that make us the strive every day to provide the service that our customers have come to expect. We look forward to working with you to keep your roof in tip top shape for years to come. Thank you for taking the time to let us know and we will be sure to pass along your appreciation to Sandro and Christy.
via
A Google User 2 years ago
Truly a fabulous job. They were able to squeeze me in early as well because it was shakes in the gables of the house. Thank you for the great work.
Response from business owner
Curtis, thank you for taking the time to let us know how we did. We are very glad we were able to get this job finished so quickly for you, your house looks great. Thank you for letting us help with your awesome project!
via
curtis bennett 2 years ago
Truly a fabulous job. They were able to squeeze me in early as well because it was shakes in the gables of the house. Thank you for the great work.
Response from business owner
Curtis, thank you for taking the time to let us know how we did. We are very glad we were able to get this job finished so quickly for you, your house looks great. Thank you for letting us help with your awesome project!
via
A Google User 2 years ago
We have had work done by Shake Experts the last 2 summers and have been totally satisfied. They were prompt, professional and efficient. Christy was very helpful and worked around our schedule to get the work booked at a time that suited us…
Response from business owner
Joe, we thank you very much for your business, as well as taking the time to recommend us to others. It is customers like yourself that help make us successful and continue to work hard everyday to provide all our customers with the service they have come to expect from us.
via
Joe Latremouille 2 years ago
We have had work done by Shake Experts the last 2 summers and have been totally satisfied. They were prompt, professional and efficient. Christy was very helpful and worked around our schedule to get the work booked at a time that suited us…
Response from business owner
Joe, we thank you very much for your business, as well as taking the time to recommend us to others. It is customers like yourself that help make us successful and continue to work hard everyday to provide all our customers with the service they have come to expect from us.
via
Steve, Calgary 2 years ago
We bought a home years ago that had, what appeared to be, a tired old shake roof. My initial thoughts were to just replace the entirety of the roof...at great expense!! A friend who had used them recommended we call Shake Experts and have …
Response from business owner
Steve, thank you for taking the time to share your experience with our company. We are happy to be able to help homeowners maintain their roof and extend its life rather than incur the higher expense of replacement.
via
A Google User 2 years ago
I had roof maintenance done in 2015 and am changing insurance providers. I didn't have any of the documentation to prove I've been keeping up with maintenance and risked a $1000 bump in yearly rates without evidence. I called Shake …
Response from business owner
Robert, thank you very much for your feedback. We are glad we were able to assist you with your information request and look forward to doing business with you again in the future.
via
Robert Austin 2 years ago
I had roof maintenance done in 2015 and am changing insurance providers. I didn't have any of the documentation to prove I've been keeping up with maintenance and risked a $1000 bump in yearly rates without evidence. I called Shake …
Response from business owner
Robert, thank you very much for your feedback. We are glad we were able to assist you with your information request and look forward to doing business with you again in the future.
via
A Google User 2 years ago
Shake Experts have maintained my roof for 15 years. They do excellent work and they honour their warranty. My roof was first put on in 1978 and I don't expect to replace it any time soon.
Response from business owner
Paul, we appreciate you taking the time to give us your feedback and your continued business. We work hard to maintain roofs and relationships.
via
Paul Hanson 2 years ago
Shake Experts have maintained my roof for 15 years. They do excellent work and they honour their warranty. My roof was first put on in 1978 and I don't expect to replace it any time soon.
Response from business owner
Paul, we appreciate you taking the time to give us your feedback and your continued business. We work hard to maintain roofs and relationships.
via
Jeanie Kanashiro 2 years ago
I had some work done. Fast pleasant workers. We would highly recommend this company to a friend. Thanks guys
Response from business owner
Jeanie, thank you for your business and taking the time to let us know you were happy with our service. We make sure to pass along the positive notes we receive to our crews.
via
alain lee 3 years ago
My neighbour across the street had a very good experience with Shake Experts awhile back with her roof repaired and that's how I found out about this company.
From the time I called for the free estimate to the my repair was completed the …
Response from business owner
Alain, thank you for letting us know your experience was a positive one. We are pleased that we were able to provide you with the service your roof required in a timely and professional way. We look forward to working with you again in the future.
via
Ralph Zinger 3 years ago
The two man crew replaced 500 shakes and installed a new skylight. I inspected the job and was pleased with the results. They put in a very long day but still made sure they cleaned up all the inevitable debris before they left. I would …
Response from business owner
Ralph, thank you for your feedback. We appreciate you taking the time to let us know and for the opportunity to do this work for you.
via
Randy Cardon 3 years ago
This is the second time we have had Shake Experts work on the house and as before they did a get job. The two man crew worked very hard and were very accommodating and answered all questions we had. Highly recommend their services.
Response from business owner
Randy, we appreciate your repeated business and your feedback. We are glad you were pleased with our crew and they were able to assist you with any questions you had.
via