Have you recently had a roofing job done for you by Shake Experts Inc? We want to hear from you! If you have a new roof or have had routine maintenance performed, let us know how we did by filling out the following eform or leaving us a review on Google:
“The crew was indeed awesome.”
“The job was done quickly and efficiently. Especially nice was the visit before we were scheduled to fix the flashing so the rain couldn't get through again. The tech was out-going and explained what had to be done and assured us that the roof was perfect now. Great job.”
“After this past winters' harsh weather, a few of my neighbours and I got to talking about maintenance on our aging treated pine shake roofs. But like all big home maintenance projects, there were a lot of questions. Who could we trust to do the job and do it right? What would be a fair price? When could it be completed? Well after much deliberation, we contacted Shake Experts. Inspections were completed and detailed written quotes were sent the following day. In my case, a problem that had haunted me since our house was built and that had supposedly been fixed 16 years ago, was identified by the gentleman (Romar) who conducted the inspection. An action plan to deal with this was presented and it actually made sense! With the neighbours in agreement, contracts were signed and a tentative start date was provided. Low and behold, two crews arrived to start on the 4 roofs a couple of days ahead of schedule. Waste bins were positioned so we were not inconvenienced and the crews headed by Sandro and Romar, were on the roofs working within 30 minutes of arrival. Materials were delivered and placed to maximize productivity and minimize inconvenience. Both Sandro and Romar and their crews worked long hard days in hot, hot weather with minimal breaks and completed all 4 roofs in just 4 days. Cleaning up late each evening and rotating the waste bins in and out as needed. No mess, no fuss. Sandro and Romar were both true professionals, keeping us all informed throughout the process. Upon completion I was shown pictures of the repairs specific to my roof and advised that there would be before/after photographs accompanying my invoice from head office. The invoice arrived the next day with the pictures and the price I had been quoted was the price on the invoice. I was so impressed with Shake Experts that I made a point of going to their office to pay my invoice and meet with the owner, Chris, and to let him know how pleased we were with the project, the employees and the company itself. From the office staff to the inspector, the installers to the delivery drivers, everyone involved with Shake Experts has my respect - A real first class organization! My warranty papers along with a copy of the invoice marked paid arrived soon after my visit with a simple personal message telling me to call if I ran into any problems. I know I will continue to call on Chris and the Shake Experts to maintain my roof for years to come.”
"A roof vent for an upstairs bathroom in my home was replaced by Shake Experts. The replacement required access to the attic. Due to a family member's medical condition, the times when someone would be at home was limited but Shake Experts worked closely with myself to make the repair happen during a date and time that worked for both parties. The vent replacement went smoothly and any questions that I had were completely answered by the Shake Experts technician. A strong wind after the installation revealed a noisy backdraft damper in the new vent. On the next work day (Monday), I called Shake Experts about the noise and within hours the same technician came to my home and fixed the damper noise. The timing of this follow-up visit worked out well because it fit in with my limited available time during the rest of the week.
This vent replacement was the third job that Shake Experts completed on my roof in the past 10 years. Each time, the work was properly completed in a timely manner and their staff completely addressed all of my questions or concerns. Thank you!"
Hawkstone Close NW (May 2017)
“Just a quick note to let you know how pleased we were with one of your employees. While examining our neighbour's roof for a quotation, your employee noticed that our roof had a missing corner shake, and asked permission to go onto our roof to repair it. Your company had worked on our roof last fall, and we have a 3-year maintenance package with you. Nevertheless, we were delighted with his initiative and thought you should know that you have an employee who went “above and beyond”.”
Jim and Joyce M.
Douglasdale SE (October 2010)
“I would like to thank you guys for making the whole repair so easy for me!! After 3 weeks of people beating me around the bush about “showing up”, it was very welcome. You were the only company that stood by your word and I thank you for that. I will definitely recommend Shake Experts. Thanks again.”
Scenic Acres NW (August 2011)
“Thank you! Compliments to the crew! They did an amazing and professional job. Great customer service!”
Scenic Acres NW (June 2012)
“Thanks again for getting us in earlier!!! The guys were great and I would recommend them in a heartbeat!”
Springbank (July 2012)
"I just wanted to let you know how happy I am with your customer service. The gentleman who is in charge of the crew that worked on my house is a pleasure to deal with. He made sure that I was very happy with the job. It is great to deal with someone who cares about customer service and satisfaction. Thank you.”
Edgebrook NW (September 2012)
“The crew did a superior job. They worked extremely hard and were careful of the yard surroundings, flower beds and the cleanup was excellent!”
Elbow Drive SW (May 2013)
“What a relief to have our roof fixed! Thank you so much. Your crew worked very hard and to my untrained eye, it looks good and I am very impressed. We are not afraid of the rain now and in fact, BRING IT ON!!!”
Springbank (June 2013)
“What a relief to have our roof fixed! Thank “Shake Experts has a first class crew! They are very professional and the work looks great!”
Pump Hill SW (April 2014)
“Thanks for getting back so quick with the invoice. We sincerely appreciate the fair and reasonable way you have addressed our concerns, and the discount you applied for the problems with the roof repairs.
I also compliment you on your installers. Sandro, Romar and David were all very hard working, friendly, helpful and courteous. I enjoyed working with them.”
Geri and Brett O.
Parkland Blvd. SE (May 2014)
“I wish to express my gratitude to you and your work crew for the wonderful job they did on the roof of my home and garden shed. The workmanship as far as I can judge is excellent, with attention to details. The site cleanup was perfect and the estimates were accurate. I also wish to thank Calisha for her part in cheerfully dealing with one small concern as well as sending estimates, invoices and receipts promptly. Please pass on my sincere appreciation to your staff.”
Rocky Ridge NW (August 2014)